Nelson gained a new lease on life in late 2018 when he learned of potential treatment options at CMUH from Fong S. Wu (吳宏聲), a committee advisor to Taiwan’s Overseas Chinese Affairs Council who has lived in Guam for many years. At first Nelson was hesitant, unsure whether the treatment would be covered by his insurance plan, but CMUH was quick to address his concerns.
According to Aichi Chou (周艾齊), chief executive officer of CMUH’s International Medical Center, the hospital quickly contacted Nelson’s insurance provider to iron out the details. “We’ve been in the Guam market since 2016, so it was no trouble making all the necessary arrangements,” she said.
Dr. Chen Hsien-te (陳賢德), director of the CMUH Spine Center, said Nelson arrived at the hospital in a wheelchair looking pained and dispirited. “He originally came for spinal surgery, but after extensive examination we strongly recommended hip replacements first, as his joints were severely deformed.”